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TERMS / DATA PROTECTION & PRIVACY POLICY

Website Disclaimer

Whilst every reasonable care has been taken to ensure the accuracy of the information contained on this website, Sinerji Yuksek LLC shall not be held liable for any errors, omissions, or inaccuracies.

Sinerji Yuksek LLC shall not be responsible for any loss or damage (whether direct, indirect, incidental, or consequential) suffered by any individual or entity arising from:

  • Reliance on information contained on this website;

  • Accessing, browsing, or using the website;

  • Downloading materials from this website;

  • Viruses, malware, or other technologically harmful material that may infect computer equipment, software, data, or other proprietary material.

Users access and use this website at their own risk.

PRIVACY & DATA PROTECTION POLICY

1. Introduction

Sinerji Yuksek LLC respects and protects the privacy rights of customers, suppliers, employees, contractors, and website users.

We are committed to handling personal data responsibly and in compliance with:

UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and other applicable UAE regulations.

2. What Data We Collect

In the course of conducting our business operations, we may collect:

  • Full name

  • Company name

  • Contact details (email, phone number, address)

  • Job title

  • Purchase and quotation history

  • Payment and billing information

  • Technical product enquiries

  • Website usage data (via cookies)

We do not intentionally collect sensitive personal data unless required for lawful business purposes.

3. Purpose of Processing

Personal data is processed for legitimate business purposes including:

  • Responding to quotation requests

  • Processing orders and deliveries

  • Managing supplier relationships

  • Customer service and after-sales support

  • Legal and regulatory compliance

  • Financial accounting and audit requirements

  • Website performance and security monitoring

We only retain personal data where there is a lawful basis to do so.

4. Lawful Basis for Processing

Data is processed under one or more of the following lawful bases:

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests

  • Explicit consent (where required)

Where consent is required, it may be withdrawn at any time.

5. Data Security

We implement appropriate technical and organisational measures to protect personal data, including:

  • Restricted internal access controls

  • Password protection and system security protocols

  • Secure hosting environments

  • Regular review of access permissions

  • Monitoring for unauthorized access

Access to personal data is limited to personnel who require it for legitimate business purposes.

6. Data Retention

Personal data is retained only for as long as necessary to:

  • Fulfil contractual obligations

  • Comply with legal or regulatory requirements

  • Resolve disputes

  • Enforce agreements

When data is no longer required, it is securely deleted or anonymised.

7. Data Sharing

We may share personal data with:

  • Logistics and shipping providers

  • Payment processors

  • IT service providers

  • Accountants and auditors

  • Government authorities where legally required

We do not sell personal data to third parties.

All third-party processors are required to maintain appropriate data protection standards.

8. Data Subject Rights

Under UAE data protection law, individuals may have the right to:

  • Request access to their personal data

  • Request correction of inaccurate data

  • Request deletion where legally permissible

  • Object to certain processing activities

  • Withdraw consent where applicable

Requests should be submitted in writing using the contact details below.

9. Data Breach Response

In the event of a suspected data breach, we will:

  • Investigate promptly

  • Contain and mitigate risks

  • Notify relevant authorities where required by law

  • Inform affected individuals where appropriate

10. Cookies & Website Tracking

Our website may use cookies and similar technologies to:

  • Improve user experience

  • Analyse website performance

  • Enhance security

Users may adjust browser settings to decline cookies; however, this may affect website functionality.

11. Contact Information

All personal data is controlled and processed by:

Sinerji Yuksek LLC
United Arab Emirates

For data protection enquiries, please contact:
📧 support@sinerjiyuksekllc.com