TERMS / PRIVACY NOTICE
BACKGROUND
Sinerji Yuksek LLC understands that your privacy is important and that you care about how your personal data is used.
We respect and value the privacy of all customers, suppliers, website users, and business partners. We will only collect and use personal data in ways that are described in this Privacy Notice and in accordance with applicable laws of the United Arab Emirates, including:
UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).
1. INFORMATION ABOUT US
Sinerji Yuksek LLC
Limited Liability Company
Registered and operating in the United Arab Emirates
Company Contact Number]
2. WHAT THIS PRIVACY NOTICE COVERS
This Privacy Notice explains:
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How we collect your personal data
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How we use and process your personal data
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How we store and protect your data
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Your rights under UAE data protection law
3. WHAT IS PERSONAL DATA?
Personal data refers to any information relating to an identifiable individual who can be directly or indirectly identified.
This may include obvious identifiers such as your name and contact details, as well as indirect identifiers such as online identifiers, IP addresses, or transaction records.
4. YOUR RIGHTS
Under applicable UAE data protection law, you may have the right to:
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Be informed about how your personal data is collected and used
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Request access to personal data we hold about you
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Request correction of inaccurate or incomplete data
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Request deletion of your personal data where legally permitted
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Restrict or object to certain types of processing
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Withdraw consent where processing is based on consent
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Request transfer of your data (where technically feasible)
To exercise any of these rights, please contact us using the details provided in Section 11.
If you believe your data has been misused, you may raise a complaint with the relevant UAE regulatory authority.
5. WHAT PERSONAL DATA WE MAY COLLECT
Depending on your relationship with us, we may collect:
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Full name
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Company name
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Job title
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Business address
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Email address
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Telephone number
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Billing and payment details
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Order and quotation history
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Product enquiry information
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Website usage data
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Marketing preferences
We do not intentionally collect sensitive personal data unless required for lawful business purposes.
6. HOW WE USE YOUR PERSONAL DATA
We will only use personal data where we have a lawful basis to do so. This may include:
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Performing a contract with you
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Responding to quotation or product enquiries
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Processing orders and deliveries
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Managing accounts and payments
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Providing customer service and after-sales support
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Complying with legal and regulatory obligations
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Improving our products and services
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Sending marketing communications (where consent has been given or permitted by law)
You may opt out of marketing communications at any time.
We do not send unlawful marketing communications or spam.
7. HOW LONG WE KEEP YOUR DATA
We will not retain your personal data for longer than necessary for:
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Contractual obligations
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Legal and regulatory compliance
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Accounting and audit requirements
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Dispute resolution
When data is no longer required, it will be securely deleted or anonymised.
8. STORAGE & TRANSFER OF DATA
Personal data may be stored within the United Arab Emirates or in secure data hosting environments used by our approved service providers.
Where data is transferred outside the UAE, we take reasonable steps to ensure appropriate safeguards are in place to protect your personal data.
9. SHARING OF PERSONAL DATA
We may share personal data with trusted third parties where necessary, including:
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Payment processors
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Logistics and shipping providers
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IT service providers
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Accountants and auditors
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Legal advisors
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Government authorities (where legally required)
All third parties are required to process data securely and in compliance with applicable data protection laws.
We do not sell personal data to third parties.
10. ACCESSING YOUR PERSONAL DATA
You may request:
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Confirmation of whether we hold your personal data
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A copy of your personal data
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Correction or deletion (where applicable)
Requests should be submitted in writing via the contact details below.
We will respond within a reasonable timeframe as required by applicable law.
Where a request is excessive or repetitive, we reserve the right to charge an administrative fee where permitted by law.
11. CONTACT US
For all matters relating to personal data and privacy, including access requests, please contact:
Sinerji Yuksek LLC
United Arab Emirates
📧 support@sinerjiyuksekllc.com
12. CHANGES TO THIS PRIVACY NOTICE
We may update this Privacy Notice from time to time to reflect:
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Changes in legal requirements
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Changes in business operations
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Improvements to our data protection practices
The most current version will always be available on our website.